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The other day in the big ole' call center that I workd in a man called in, and he was upset about his bill because there was a problem in his account and he was getting overcharged and his assistant wasn't catching it, and he had called about it before and the problem had not been fixed. He runs a small business and it was very troubling to him financially and he was upset, and voicing this to me in a authoritative way. I responded mildly defensively and flustered (because I could tell how frustrated he was) apologizing and saying that I had full confidence in myself that we could get his problems fixed and get him credit. So, we took care of everything and it took a while and during one of the pauses while he was waiting while I was doing some typing in the computer he apologized for being jumpy and snappy at me. The thing about it was, he was sincere. You could here it in his voice. Sometimes you get the apology and it is not fully sincere, but at least they gave you something, but he was sincere, and I told him it was not needed, because it was understandably a frustrating situation. So, we got off the phone, and I welled up with tears. It was just so strange to share some real sincerity with this person over the phone. It didn't matter really who he was or what the problem was, just that he was being sincere and told me what was real. This made me think about what I want out of life, and I realize that all I truly desire out of this life is to share moments like these with other humans. It doesn't matter what their opinions are, and preferably it would be with people I know or at least would be able to see again, but if not that is okay as well. I just want to share moments where we have let down the walls that stop us from talking in ways where you are saying what you really want and why you want it, or what you feel and why you feel it. Thank you, Mr. customer whose name I do not remember. I have had a vision of fires and lakes and maybe rivers. There is a group of friends. I am here and the group is usually people that I know now and people I have known in the past. The vision is a community living somwhere remote, no cities are near, and it doesn't seem like awareness of cities exists. In the summer, it's all about tree swings and 3 legged races and watermelons. In the winter it's all about yurts and building fires and sharing sleeping bags. It's always about cooking over an open flame, singing songs, and making driftwood sculpures. I dreamt (not actually dreamt by me in the night) of becoming a swallow. I flew and flew till I found sparrow friends. The sparrow friends spoke and somehow I understood, without hearing, knowing processing, or comprehending. I flew and flew until I came to a thinly protected harbor. In the harbor sat an unattended wooden ship. I could tell it had been left for years. The wood was stripped bare, and its lines were gray and worn. It was moored to a rusty old buoy. I flew to its sail and made my way inside a open cranny. Inside the cabin of the vessel I lived. It was musty and damp, but a perfect home for a sparow. I nested in an old hat, an upside down hat. The hat was made of mesh, and therefore was perfect for nesting. I retrieved sticks and straw from land. It took me months to build the perfect nest. There I lived inside this old forgetten ship for years. One day, the ship broke loose from the buoy because of its old frayed lines and I flew from the boat and I tried to find help, but nothing could be doned, and into the rocks it smashed. It smashed. It smashed. My old forgotten home. They all sink one day. I just want to applaud you for the things you've done, and the person you've become. Thank you. Thank you. |